Severity Level | Description | Expected Value |
---|---|---|
CRITICAL | Requires immediate action. | ”critical” |
HIGH | Needs to be addressed soon. | ”high” |
WARNING | Indicates a potential problem. | ”warning” |
INFO | Provides information, no immediate action required. | ”info” |
LOW | Minor issues or lowest priority. | ”low” |
Status | Description | Expected Value |
---|---|---|
FIRING | Active alert indicating an ongoing issue. | ”firing” |
RESOLVED | The issue has been resolved, and the alert is no longer active. | ”resolved” |
ACKNOWLEDGED | The alert has been acknowledged but not resolved. | ”acknowledged” |
SUPPRESSED | Alert is suppressed due to various reasons. | ”suppressed” |
PENDING | No Data or insufficient data to determine the alert state. | ”pending” |
Provider | Severity Mapping | Status Mapping |
---|---|---|
CloudWatch | N/A | ALARM -> FIRING, OK -> RESOLVED, INSUFFICIENT_DATA -> PENDING |
Prometheus | ”critical” -> CRITICAL “warning” -> WARNING, “info” -> INFO, “low” -> LOW | ”firing” -> FIRING, “resolved” -> RESOLVED |
Datadog | ”P4” -> INFO, “P3” -> WARNING, “P2” -> HIGH, “P1” -> CRITICAL | ”Triggered” -> FIRING, “Recovered” -> RESOLVED, “Muted” -> SUPPRESSED |
PagerDuty | ”P1” -> CRITICAL, “P2” -> HIGH, “P3” -> WARNING, “P4” -> INFO | ”triggered” -> FIRING, “acknowledged” -> ACKNOWLEDGED, “resolved” -> RESOLVED |
Pingdom | N/A | ”down” -> FIRING, “up” -> RESOLVED, “paused” -> SUPPRESSED |
Dynatrace | ”critical” -> CRITICAL, “warning” -> WARNING, “info” -> INFO | ”open” -> FIRING, “closed” -> RESOLVED, “acknowledged” -> ACKNOWLEDGED |
Grafana | ”critical” -> CRITICAL, “high” -> HIGH, “warning” -> WARNING, “info” -> INFO | ”ok” -> RESOLVED, “paused” -> SUPPRESSED, “alerting” -> FIRING, “pending” -> PENDING, “no_data” -> PENDING |
New Relic | ”critical” -> CRITICAL, “warning” -> WARNING, “info” -> INFO | ”open” -> FIRING, “closed” -> RESOLVED, “acknowledged” -> ACKNOWLEDGED |
Sentry | ”fatal” -> CRITICAL, “error” -> HIGH, “warning” -> WARNING, “info” -> INFO, “debug” -> LOW | ”resolved” -> RESOLVED, “unresolved” -> FIRING, “ignored” -> SUPPRESSED |
Zabbix | ”not_classified” -> LOW, “information” -> INFO, “warning” -> WARNING, “average” -> WARNING, “high” -> HIGH, “disaster” -> CRITICAL | ”problem” -> FIRING, “ok” -> RESOLVED, “acknowledged” -> ACKNOWLEDGED, “suppressed” -> SUPPRESSED |