There are primarily two ways to get alerts into Keep:
We strongly recommend using the push method for alerting, as pulling does not include a lot of the features, like workflow automation. It is mainly used for a quick way to get alerts into Keep and start exploring the value.

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Push

When you connect a Provider, Keep automatically instruments the tools to send alerts to Keep via webhook. As an example, when you connect Grafana, Keep will automatically create a new Webhook contact point in Grafana, and a new Notification Policy to send all alerts to Keep. You can configure which providers you want to push from by checking the Install Webhook checkbox in the provider settings.

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Pull

When you connect a Provider, Keep will start pulling alerts from the tool automatically. Pulling interval is defined by the KEEP_PULL_INTERVAL environment variable and defaults to 7 days (in minutes) and can be completely turned off by using the KEEP_PULL_DATA_ENABLED environment variable. You can also configure which providers you want to pull from by checking the Pulling Enabled checkbox in the provider settings.