Push vs Pull alerts
There are primarily two ways to get alerts into Keep:
We strongly recommend using the push method for alerting, as pulling does not include a lot of the features, like workflow automation. It is mainly used for a quick way to get alerts into Keep and start exploring the value.
Push
When you connect a Provider, Keep automatically instruments the tools to send alerts to Keep via webhook. As an example, when you connect Grafana, Keep will automatically create a new Webhook contact point in Grafana, and a new Notification Policy to send all alerts to Keep.
You can configure which providers you want to push from by checking the Install Webhook checkbox in the provider settings.
Pull
When you connect a Provider, Keep will start pulling alerts from the tool automatically.
Pulling interval is defined by the KEEP_PULL_INTERVAL environment variable and defaults to 7 days and can be completely turned off by using the KEEP_PULL_DATA_ENABLED environment variable.
You can also configure which providers you want to pull from by checking the Pulling Enabled checkbox in the provider settings.