Authentication Parameters

The Grafana Incident provider requires the following authentication parameters:

  • host_url - The URL of the Grafana Incident instance. Example: https://your-stack.grafana.net
  • service_account_token - The service account token is used to authenticate the Grafana Incident API requests.

Getting started

  1. In your Grafana Cloud stack, click Alerts & IRM in the left-side menu.
  2. Click the Incident tile to enable the app for your Grafana Cloud instance.
  3. Once Grafana Incident is enabled it is accessible to users in your organization.

Connecting with the Provider

  1. After enabling the Grafana Incident app, navigate Adminstration > Users and access > Service Accounts.
  2. Create a new service account by clicking the Add Service Account button.
  3. Give the service account a name and assign role as Viewer.
  4. Click on Add service account token and click on Generate token.
  5. Copy the generated token.
  6. This will be used as the service_account_token parameter in the provider configuration.